Kenneth E. Harker 
                          http://www.kenharker.com/

                              7009 Fireoak Drive
                               Austin, TX 78759
                            kenharker@kenharker.com
                               +1-512-944-6443

Objective	

    Manager responsible for consulting lines of business.  Available 
    immediately.

Specialties	

    * Web Performance Management 
    * Web Site Optimization 
    * Voice Communications Performance 
    * Technical Quality Assessment
		    		

Employment Experience

    December 2003 - Present
    Senior Consultant at Keynote Systems, Inc., Austin, TX.

      Internet performance expert, advising Fortune 1000 companies in 
      the financial, retail, media, communications, and travel industries, 
      with a focus on developing their web sites and network services 
      into highly-available and high-performing business assets.  Established 
      and grew customer relationships with senior management, helping to 
      connect performance to business objectives. Developed and managed 
      performance consulting business focused on wireless network and 
      communications services.  Managed contractor resources.  
       
    April 2003 – December 2003
    Senior Scientist at Xaffire, Inc., Austin, TX.

      Led internet host geolocation project used for custom engagements. 
      This project involved system design, algorithmic prototyping, 
      programming, analysis, quality assurance, and customer feedback.
       
    June 2000 – April 2003
    Senior Scientist at Matrix NetSystems, Inc., Austin, TX.

      Research, rapid prototyping, custom programming, and technical 
      analysis related to network and Internet performance.
 
    May 1999 - May 2000
    Programmer at Zebra Imaging, Inc., Austin, TX.

      Designed and programmed custom software that was used to create 
      full color, wide angle, dynamic holograms from computer generated 
      imagery and digital video.  3D hard-copy holograms were created with 
      a mechanical printer that used computer graphics to modulate laser 
      light onto exposed film.

    Summer 1998 
    Intern at Virtual Reality Lab, Naval Research Laboratory, Washington, D.C.

      Researcher in the field of multimodal interface and communications 
      architecture design for the Virtual Reality Responsive Workbench.  
      The research project focused upon improving the interface to a 
      distributed, real-time battlefield visualization system.


Education	

    University of Texas at Austin, Austin, TX.
    1997 Master of Science in Computer Science. Recipient of an MCD 
    Fellowship for graduate study.

    Dartmouth College, Hanover, NH.
    1995 Bachelor of Arts. Cum laude with Honors in Computer Science. 
    Double major in Computer Science and Asian Studies.

Other Interests

    * Federally-licensed Amateur Radio operator, call sign WM5R.
    * Active member of the American Radio Relay League.
    * Active member of the United States Orienteering Federation.
    * Active recreational and transportation cyclist.

References	

    Peter H. Salus, PhD, Internet Historian and Expert.
    peter@netpedant.com  +1-512-478-7562
       
    Donald Fussell, PhD, Former Chief Science Officer, Xaffire Inc.
    fussell@cs.utexas.edu   +1-512-627-7659

    John S. Quarterman, Entrepreneur, Dvorak Man of the Year 1996.
    jsq@quarterman.com   +1-512-658-7169